The moment you walk into Carol’s, an upscale boutique on the corner of Liberty and Bull Streets, owner Carol Deason and her team are there to greet you. Offering an extensive selection of chic clothing and accessories, it’s easy to find what you’re looking for. And everyone there is prepared to help you do just that.
“All our salespeople are not only sales, but stylists,” says Deason. “Everyone can help find the look you want.”
Need to dress for a wedding—either as a guest or the mother of the bride? Or maybe you want to casually dress up a pair of jeans? Whether shopping for entire ensembles, or accent pieces to add to your wardrobe, Carol’s does it all.
“We’re here to help people with whatever wardrobe needs they have,” adds Deason. “Some people have come in just for a top, or a scarf, or a purse. Some people need help building their wardrobe, and that’s one thing we specialize in.”
Customer service is another specialty at Carol’s. From Joseph Ribkoff and Krazy Larry to Sondra Roberts and Connie Roberson, Deason selects brands with her customers in mind. Some labels are by customer request, while others offer products that can be made to order. Deason offers brands that travel well and are machine-washable.
As if that weren’t enough, Carol’s is happy to deliver purchases and offers complimentary gift-wrapping.
Perhaps the most unique among Carol’s inventory are the Christine A. Moore hats. Christine A. Moor Millinery is the official milliner for the Breeders’ Cup, the Florida Derby and the Iroquois Steeplechase. Their legendary elegance fits right in at this upscale establishment.
The store isn’t all about the ladies; there’s something for the fellas, too! The boutique has a unique “Club Car” where men can relax while the women enjoy the store. Deason says the idea came from her own experience traveling and shopping with her husband, Garry. They both like to look at different things at different places. That’s exactly what Garry had in mind when he included the Club Car in the boutique’s design.
“They can fix a cup of coffee, or get beer or wine if they like,” says Deason. “It’s a place for men to relax and read the Wall Street Journal or Savannah Morning News. It’s something that’s been very popular for locals and visitors.”
By seeing to the needs of everyone who walks through the door, Carol’s takes superior customer service to a whole new level.